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Launching the ‘2 with 8’ initiative

27 September 2022 at 15:04

Safe drinking Water

At the Stockholm Water Week a small group including dr. John Cherry, recipient of the 2020 Stockholm prize, and the SMART Centre Group proposed an idea for safe drinking with the title  Bold idea ‘2 with 8’.

2 billion people safe drinking water at point of use with a grant of $8 billion.

This seems possible with actions like 

  • Wide scale awareness creation.
  • Supply chains of good quality water filters.
  • Payment systems and support for poorest. 

Interested? Check the pamphlet here.

SMART Centre Group at Stockholm World Water Week 2022

30 August 2022 at 10:12

The SMART Centre Group is present at the Stockholm World Water Week, which takes place from 23 August – 1 September. The first few days were online and from Sunday 28 August – Thursday 1 September there are on-site session in Stockholm.

One of the highlights so far was the keynote by Dr. John Cherry on ‘solving rural water poverty’ during which he strongly argued to include Self-supply as one of the models to reach the rural populations. More information.

This year we do not have a physical booth, which means we are flexible to meet with you.

Feel free to reach out to us through info@smartcentregroup.com or +31642559870 (Henk) if you want to meet up.

WADA comes to a close and leaves legacy of WASH services in Madagascar

23 September 2022 at 13:51

It is the end of a major effort and the beginning of a new era. With the conclusion of the five-year Water and Development Alliance (WADA) programme, in three of Madagascar’s biggest cities, the country is ready to build on its legacy to continue improving its water, sanitation and hygiene (WASH) services. WADA comes to an end, but the work of authorities and the national water utility, with the support of local communities, continues.

Having run between June 2017 and June 2022, WADA addressed many challenges in water distribution, sanitation services, and hygiene practices faced by low-income communities in Madagascar’s capital, Antananarivo, and in the cities of Mahajanga, in the north, and Toliara, in the south. From the installation of WASH facilities near homes to increasing capacity of staff within JIRAMA, the national utility, WADA has dealt with urgent problems of the past, alleviated conditions of the present, and set the ground for further improvements in the future.

The five-year programme has been funded by The Coca Cola Foundation (TCCF), the US Agency for International Development (USAID), and several other members of this unique public-private partnership. Together, they have invested USD 8.5 million. Water & Sanitation for the Urban Poor (WSUP) has implemented the programme, in partnership with the Global Environment & Technology Foundation (GETF) and JIRAMA.

Water closer to home

One of the main missions of WADA was to create better conditions for the local population to access clean water. For many, the main obstacle for easier access has always been the distance, so hundreds of WASH facilities have been installed nearer the homes of residents.

Services provided by WADA, such as better water distribution, have benefited more than 500,000 people

“The kiosk is near us, we have clean water every day”, says Mbola Rasamimanana, resident of Soalandy, in Antananarivo, about the new facility installed as part of WADA. The fact that fetching water is no longer an activity taking too much of her time means she can now dedicate herself to other commitments, including paid work. “We have more time for income-generating activities, as we no longer go far to fetch water and wash our clothes.”

Easier access to clean water has improved an aspect of life even more important than economic activities: health. “Before the provision of potable water by the WADA project, we were often in poor health”, says Ms Rasamimanana. “Children were often sick.” That reality is, thankfully, now behind her and her family. “Now we are in good health.” According to Yves Arsène Rakotondranaivo, Deputy Mayor of the Soalandy Commune, the new structures installed by WADA benefit 65% of the residents in the commune of Soalandy Ankadivoribe.

In its five years, WADA built a total of 361 WASH facilities in Antananarivo, Mahajanga and Toliara. While the water kiosks have been the main highlight, with a total 248 brand new ones built, schools have also benefited significantly, receiving 22 either new or refurbished toilet blocks, which have improved the overall hygiene conditions of children.

Water kiosks, like this one in Mahajanga, have brought water closer to homes and led to overall neighbourhood improvements

Communities have also been enjoying the facilities and social interactions provided by the 16 new communal laundry blocks, where the task of washing clothes also works as an engaging gathering of neighbours. Another important intervention was the connection of six water tanks to the water supply network and 60 new connections shared by different households, benefiting over 600 families.

Capacity for the future

The five years of the WADA programme brought improvements in water, sanitation and hygiene to more than 500,000 people in Antananarivo, Mahajanga and Toliara. It was a much-needed support for Madagascar’s population, especially considering the size of the challenges in the country in the WASH sector. According to the World Bank, around 80% of Madagascar’s population live in poverty, which means that a significant share of the residents in big cities lack access to basic water services. In Antananarivo, around 12% of the 3.2 million people do not access clean water. In Mahajanga and Toliara, that share is estimated at 11% and 16%, respectively. In sanitation, those numbers are even more dramatic: 70% in the capital, 75% in Mahjanga, and 78% in Toliara.

Changing the country’s reality more significantly will require time and sustained efforts in the future, for which WADA has also provided foundations. “We have benefited from WASH facilities, such as laundry blocks and water kiosks, and also capacity building for the management of these infrastructures”, says Mr  Rakotondranaivo.

Programmes developed for schools have improved the overall hygiene conditions of children, with the direct involvement of teachers

The management of those facilities was handed to autonomous associations, under the supervision of the communes. This arrangement has guaranteed that local capacity was gradually built, and knowledge consistently transferred, ensuring the smooth operation of facilities and services after the formal ending of the WADA programme.

“We monitor the operation of the WASH facilities and the activities of the water kiosk agents”, explains Viviane Harilalao, President of Mirindra Association. “We also monitor the revenue and its transfer from the fund manager to the Water User Association Treasurer.”

The focus on the future is also clear in the investment WADA has made in children’s hygiene. The construction of new WASH facilities in schools and the hygiene education programmes mean that very young Malagasy people will incorporate healthier lifestyles and a better understanding of public health, things they will carry with them for the rest of their lives.

“We have sensitised and trained teachers and students”, says Ravaka Tefisoa Rakotobe, Director of the Belanitra Public School, in Antanannarivo. Amongst many other newly adopted tasks embraced by both school staff and pupils, was the establishment of a “School Garden”, which works as a learning place for the children and has generated cabbage and parsley that have been sold or consumed in the school’s canteen.

From the launch of Phase One to the conclusion of the programme, the five years of WADA had many milestones

What makes Ms Rakotobe particularly proud, however, is the overall recognition of the transformation that has taken place – and which included new toilets, showers, drinking water station and rubbish facility. Her school obtained the WASH Friendly School Certification Level 3, a status awarded by the Ministry of Education, after evaluation done in collaboration with the ministries of WASH and Public Health.

The certification requires the school to have access to potable water; use of hygienic WASH facilities, including hygienic latrine; hygiene promotion as part of the curricula, with practice by the students; a school WASH Committee to ensure operation and maintenance. Level 3 is the best score of them all – and that is why Ms Rakotobe, her team and their students are adamant to keep it for good. “As a strategy to maintain WASH-Friendly Level 3, we have set up an organisation, by class, for the use, cleaning, and maintenance of WASH facilities.” If a school manages to maintain the Level 3 for several years, it receives the label of “WASH Friendly School”.

Read also: The early days of WADA

An improved utility

WADA’s initiatives to improve the operations of Madagascar’s national utility, JIRAMA, have also focused on the years ahead. From new equipment for laboratories responsible for water quality testing to training and technology aiming at reducing non-water revenue (both physical and commercial losses), the programme has prepared JIRAMA for a much more ambitious future, characterised by growth in water distribution and higher quality of its services.

JIRAMA’s laboratories have received investment in equipment and their capacity to perform tests

“We have received several kits for the JIRAMA Laboratory from WADA, including molecular absorption and atomic absorption spectrophotometer, precision balance, PH meter, gamma ray measuring device, and the oven”, lists proudly Pascale Rakotomahanina, Manager at the Water Quality Management Department, in Antananarivo. Similar investment in JIRAMA’s testing facilities in Mahajanga gave the city even more valuable tools for its work: speed and autonomy.

“The acquisition of equipment from the WADA project now allows us to do many types of analysis on site in Mahajanga”, says Edward Randrianirina, Head of JIRAMA’s Water Quality Section. Amongst the tasks his team can now perform independently from the capital are bacteriological analysis and detection of toxic elements.

WADA has achieved all the above, and much more, while establishing strong ties with the communities involved, from the very beginning. This has particularly been the case with the female population, which has been directly involved in the changes and benefited from economic opportunities they have created.

The WADA programme has increased JIRAMA’s capacity to monitor its network, tackling the problem of non-revenue water

“The project ensured the involvement of all local stakeholders and took care of the most vulnerable people, notably women”, says Sylvie Ramanantsoa, WSUP’s Country Manager in Madagascar.

WADA comes to a close having transformed the water, sanitation, and hygiene reality of hundreds of thousands of residents in three major cities of Madagascar. After five years, based on the many accomplishments of the project, the seeds for a much better future in the country’s WASH system are now planted. Embraced by local authorities, utility, and communities, the journey towards continuous and constant improvement has only just begun.

Read also: The stepping stones for sustainable water

Top image: residents using laundry block built as part of the WADA programme, in the commune of Soalandy

The WADA Madagascar project was also funded by UK aid from the Government of the United Kingdom, Dubai Cares, Cartier Philanthropy, OPEC Fund for International Development (OFID), The Halcrow Foundation, and JIRAMA.

Lead with Problems, End with a Sale

20 September 2022 at 11:05

Raising the "Decision Intelligence" of Sanitation Customers in Ethiopia

We've all heard of IQ, a measure of intelligence, and even EQ for emotional intelligence. But have you heard about DQ, or "decision intelligence?" In business terms, DQ is a customer's capacity to make smart decisions about purchases. For business operators to become good sellers, the capacity to strengthen a customer's DQ is a critical skill. At USAID Transform WASH, we're helping business partners across the country strive for excellence in both the quality of the WASH products and services they offer customers and in how they use the DQ Sales® approach to convince customers to buy them.

Discussing sanitation items with households

Discussing sanitation solutions with household 

The DQ Sales® approach was developed and is championed by T/WASH’s sales training partner, Whitten & Roy Partnership (WRP), a global sales consultancy that works with Fortune 500 companies and development NGOs alike.  Honed through years of experience working with sales teams to improve results, WRP’s methodology centers on increasing customers’ DQ by engaging in conversations about their problems.  What health issues are you facing?  What is the status of your toilet, and what problems is it causing for you and your family?  Inevitably, people will say that their kids get sick once or twice a year, particularly with bouts of diarrhea that require expensive health clinic visits.  They complain of the smell and flies in their toilets.  Then the seller helps customers calculate the financial costs of those problems.  

T/WASH embraced these sales techniques as part of our strategy to enhance a business model focused on simple, affordable upgrades to existing toilets.  The model requires door-to-door household visits by trained masons and flexible installation packages for a range of latrine types.  To be successful, masons offering quality installation services also need to become motivated sellers and good planners, better prepared for households who say, “No.”  

Results Formula for Motivated DQ Selling 

To achieve DQ Sales® results, motivation is a key ingredient.  Its importance is captured in WRP’s “Results Formula” for generating sales success: Results = Attitude + Competence + Execution™. 

© 2022 Scott A. Roy and W. Roy Whitten, Ph.D 

The relative strengths of the formula’s components have varying impact on results, as the sliding fulcrum indicates.  The poorer a salesperson’s attitude, the stronger the execution must be to get the same results.  While competence at selling is indispensable across the board, even the most skilled seller will fail to get good results without positive attitude and excellent execution.  We started by strengthening the A – C – E of our own team so that they could successfully train our business partners to do the same.  


Attitude is key to optimizing results, and it can range widely from a debilitating sense of impossibility to one of unbounded possibility.  Between those poles are factors like whether a job feels like an obligation versus an opportunity.  This is the difference between being reactive and taking charge.  Attitude improves when sellers recognize where they are on this spectrum at any given moment and think through how to elevate their attitude by taking action.  It helps to identify a “deepest desire” behind a job (e.g., “giving my kids the best possible future” or “building a beautiful home”) and use that to motivate daily work. 


A set of selling skills, in many cases new to a businessperson, must be developed to excel at the job and improve customers’ DQ.  These include the ability to engage in informal conversations with customers, share examples of neighbors who recently purchased toilets, present new information, and ask open-ended questions that encourage them to share their own stories and problems.  Once customers have identified their pain points, the seller can pose relevant solutions and show how money can be saved over time. 


Asking sellers to set their own goals and expand their capacity to achieve them through excellent planning and execution helps them stay encouraged. A few simple calculations can make the difference between demotivation and steady achievement, and attention to simple, focused data can ensure that sellers stay on track and exercise the right amount and type of effort.  First, they set an earnings goal for a month.  Then they estimate a conversion rate (on average, X% of households reached will purchase a product/service).  From that figure and profit margin per unit sold, it’s easy to calculate how many households need to be reached to achieve their earnings goals…and how many days and hours of work will be required each week to get there.  With that level of planning and setting of expectations, the households who say, “No, thanks!” become less discouraging, and practice and experience will only improve the conversion rate and earning potential month-by-month. 

DQ Results 

The development of T/WASH’s “deskilled” business model -- door-to-door sales by mason/installers (MIs) of relatively simple, inexpensive toilet upgrades -- and the addition of DQ, problem-led sales techniques have led to a rapid increase in our number of business partners and their toilet product sales.  To achieve this, the team has used WRP’s Results Formula to concentrate monitoring of partner performance on a few key indicators, such as number of sales presentations per week and sales conversation rate. This made it easy to identify whether and which improvements in attitude, competence, and execution were likely to strengthen sellers’ success with DQ Sales®.   

Here are some of the key achievements of the program since early 2021, when T/WASH refocused on this MI-led business model and began offering DQ Sales® training:   

  • Among all T/WASH construction business partners, MIs have become the largest share at 60% (290 out of 480). 

  • Overall, business partner sales increased by 75% from quarter four of 2021 to quarter two of 2022. 

  • Sales by MIs trained in the DQ approach now comprise about 22% of total sales (in early 2021, it was just five percent), with this figure substantially undercounting MI sales of installation services to households who have purchased products directly from retailers. 

  • The average conversion rate (percentage of households that purchased following an MI sales presentation) stands at a healthy 26%. 

This is the kind of success that we want to sustain and scale.  As a pilot, we customized training for Ethiopia’s Health Extension Program that incorporated elements of the DQ Sales® approach into their SBCC activities.  We’re also exploring the possibility of developing similar training programs that can be added to the national TVET (technical and vocational college) curriculum and other business capacity building programs, which have paid scant attention to selling skills as a business necessity for building consumer demand and profitability.   

So clearly, it takes neither high IQ nor EQ to see that DQ gets results! 


About Transform WASH 

USAID Transform WASH aims to improve water, sanitation, and hygiene (WASH) outcomes in Ethiopia by increasing market access to and sustained use of a broader spectrum of affordable WASH products and services, with a substantial focus on sanitation. 
Transform WASH achieves this by transforming the market for low-cost quality WASH products and services: stimulating demand at the community level, strengthening supply chains, and improving the enabling environment for a vibrant private market. 

USAID Transform WASH is a USAID-funded activity implemented by PSI in collaboration with SNV, Plan International, and IRC WASH. The consortium is working closely with government agencies, including the Ministry of Health, the Ministry of Water, Irrigation and Electricity, the One WASH National Program, and regional and sub-regional governments. 

Using serious gaming to build water and sanitation capacity

15 September 2022 at 11:03
By: sanchez

Can virtual simulation games be used to build capacities of professionals on strengthening of water, sanitation and hygiene systems?

As an IRC intern, I had three months (June - September 2022) to answer this question. After searching online, in scientific publications and emailing water, sanitation and serious game experts, and conducting interviews with IRC staff and associates, in the end, I found the answer to be: “yes”.

Example of a mock-up simulation on water, sanitation and hygiene system strengthening aimed at professionals

Example of a mock-up simulation on water, sanitation and hygiene system strengthening aimed at professionals

There is great potential in simulation/serious games already being used by educational experts for learning and to create awareness with the general public in a variety of fields, many with proven positive results. Some educators are convinced that serious games are a more effective way to teach their students, up to the university level.

Watch these TED Talks to see how an 8th grade teacher in Denver, Colorado, Jonathon Best and Andre Thomas of Texas A&M University are using serious games.

Sure, but that is just kids and young adults, what about serious professionals?

Well, the health field is moving swiftly to take advantage of the potential of simulation/serious games: for example, SimGame Medical is designed to train medical professionals. Limbs Alive aids patients of all ages in stroke recovery (with rigorous mathematical modelling to track progress). Re-mission, is a serious game for adolescents and young adults who are undergoing cancer therapy and was found to significantly improve treatment adherence and indicators of cancer-related self-efficacy and knowledge; published in Pediatrics

These games are having a big impact because they have serious benefits, some of which are: 

1. They provide a non-linear/unidirectional interactive motivational learning experience, they: 

  • Are a preferred learning method for visual learners (which is considered the majority of the population)
  • Check understanding interactively (better than a test, right?)
  • Visualise what has been learned
  • Allows you to learn as you play: "Don't tell me what happens, help me understand it"
  • Gives a sense of progress (advancing levels, attaining badges, etc.) which generally motivates the user to play a longer time when compared to other traditional learning methods

2. They provide the freedom to fail, as:

  • Failing in the game allows you to make better decisions in real life
  • Multiple attempts make it safe to experiment

3. They foster cooperation by:

  • Group bonding that takes place
  • International cooperation in open world games, whereby fostering collective action

4. They allow environments/situations which would otherwise not be possible by:

  • Allowing anyone to explore outer space, the bottom of the ocean, inside the earth, take on a role of CEO or president, etc.
  • Allowing professionals (doctors, drivers, pilots, etc.) virtual training through simulations which reduce cost and risk

5. They provide discussion of sensitive issues/taboos, for example:

  • Corruption, menstrual hygiene, etc.
  • Games, much like art, theatre, etc. show reality in a different way which triggers empathetic and critical thinking in the eyes of the viewer/player


So, are they being used in water, sanitation and hygiene?

Non-virtual games are. There are many in-person games made by NGOs for the general public. There are some in-person, role-playing games made by consultants used for the capacity strengthening of professionals on water and sanitation system strengthening (used by Dr. Catarina Fonseca, Dr. Angela Huston, and George de Gooijer, just to name a few). Viva con Agua is developing a board game for training and planning purposes which allows people to appreciate the complexities of water and sanitation service delivery from different perspectives, i.e., government, NGO, community, and private sector.

There are many virtual simulations in the field of water management, sustainable water use, water resource management, urban planning, water contamination, hydrology, stormwater management, etc. What about, more specifically, free games that are available online and aim to build capacity related to water, sanitation and hygiene services? Games that met these criteria were gathered and analysed, finding the following results:

  • All were single players
  • A lot were no longer functional (more commonly PC games than apps)
  • Many are available only as apps (sometimes available on PC but with required download)
  • There is an app compatibility issue: iPhone vs. android apps (some apps are not available for you if you have an iPhone or vice versa)
  • 'User friendliness' is low. For example, some apps do not save automatically and generally feel like low budget games
  • All are for the general public, most are for kids, none are for professionals
  • Most aimed at high income countries for use in their own country or to raise awareness with the general public of realities in low-income countries

Although many consider games to just be appropriate for kids, according to the entertainment software association, the average age of gamers is 33 years and in the serious game that aids in stroke recovery (Limbs Alive), user age was not a problem.

Target audience age

Some may think the reason these games do not exist in low- and middle-income countries is because there may be accessibility and cultural barriers. Well, you might be surprised to find that popular app games like Candy Crush are big in Mali, India and Burkina Faso. In Rwanda, it’s all about the football game apps. What about games for professionals? Well, all of the IRC Capacity Development officers at the IRC country offices agreed that a well-made simulation game on WASH systems would be a useful learning tool. According to the World Bank 2016 report, worldwide, internet is more evenly spread than income. In the words of U.N. Deputy Secretary-General Jan Eliasson, “of the world’s seven billion people, about six billion have mobile phones but only about 4.5 billion have access to toilets.” It is therefore no wonder that 94% of the WASH Systems Academy virtual course users of 2022 are from low- and middle-income countries (see graphs below).

Graph showing target audience and income per country Graph showing target audience WASH Systems Academy

How about any free games that are available online and aim to build the capacity of professionals working in water, sanitation and hygiene services?

I did not find any therefore kept searching and after being told “no” by serious game and WASH professionals, I received a reassuring reply by Professor Bruce Lankford, of University of East Anglia, “I think you are on the right track.  It is surprising that there is not something along the lines you are looking for. Well done for spotting this!” When compared to other fields, the water, sanitation and hygiene sector is not using serious games to their full potential Aashna Mittal, serious game PhD researcher in agricultural and urban water management sectors at TU Delft University, agrees.

This seems a missed opportunity, ‘low hanging fruit’ waiting to be picked which could potentially advance the field of water, sanitation and hygiene in a big way. This simulation game could address the capacity gap at a low cost per user as although there is a high upfront cost, there is a low running cost which results in a low cost per person trained. It would be accessible for a very large group of people and for people in situations such as COVID, maternity, etc. with a lower carbon footprint (comparatively, you can only do so many in-person trainings).

So, can virtual simulation games be used to build capacities of professionals on strengthening of water, sanitation, and hygiene systems?

Yes, there are even publications which demonstrate that serious games are successful in building capacities of professionals on system thinking (of more than 10 years ago) Pasin and Giroux, in 2011, stated: “Complex interdependencies of systems can be taught by simulation games more effectively than with traditional learning methods”. More recently, in 2019, Arnold et al. stated: “Simulation games offer a safe space to experiment with system models and provide learning experiences about interdependencies and thus, are considered to foster the development of a deeper understanding of systems".

So, IRC is looking for funding and partnerships to develop a WASH systems simulation game to be used for different purposes; linked to the WASH Systems Academy, stand-alone, in workshops, on-the-job support, with donors etc. Linking the game to the WASH Systems Academy would allow for continued use of the game as the Academy is already running with much success. The WASH systems simulation game should be:

  • Low data (for better accessibility in all country contexts)
  • Able to save automatically
  • Accessible on smart phone as an app and as a PC game with and without download
  • Well made
  • With planned monitoring and evaluation for assessment

Do we know enough about WASH systems to be able to create this simulation? We need to remember that all serious games/simulations are a simplification of reality. It would improve with time. It could work towards an open world game which allows people internationally to cooperate, whereby fostering collective action.


List of WASH games

IRC Mali partage ses expériences sur le processus WASH-FIT

13 September 2022 at 17:42

IRC Mali, à travers le projet "santé maternelle et eau potable", a mis en oeuvre le processus WASH-FIT dans les maternités rurales de ses communes d'intervention.

De gauche à droite : Mamane Amadou (World Vision), Hamadoun Dicko (Ministère de la Santé et du Développement Social) et Dr. Afou Chantal Bengaly (IRC)

Dans le but d’évaluer ses réalisations dans le cadre du projet ‘’Santé Maternelle et Eau Potable’’, IRC WASH Mali, en collaboration avec World Vision, a organisé un atelier de partage de résultats et d’expériences sur la mise en œuvre du processus WASH-FIT dans les centres de santé des communes de Nossombougou, Ouolodo et Tioribougou dans le cercle de Kolokani, région de Koulikoro. C’était le 30 Juin 2022, à l’hôtel Onomo de Bamako.

Chaque année, plus d’un million de décès sont liés à des accouchements faits dans des mauvaises conditions d’hygiène. Au même moment, 26% de mortalités néonatales et 11% de mortalités maternelles sont imputables aux infections. Le Mali n’est pas en marge de cette réalité. C’est pourquoi depuis 2016, IRC WASH, en partenariat avec World Vision, mène des activités stratégiques au Mali pour accompagner les efforts du gouvernement dans l’accès des populations aux services eau potable, hygiène et assainissement (WASH).

Ainsi depuis 2017, IRC WASH accompagne des structures de santé dans les communes de Nossombougou, Ouolodo et Tioribougou dans l’élaboration de plans stratégiques communaux WASH pour l’atteinte de l’ODD6 à horizon 2030. Ces plans stratégiques communaux WASH 2018-2030, accompagnés de plans d’investissements pour chacune des trois communes concernées, s’élève à un budget global de 8 milliards, dont 3. 911. 050. 000 F CFA pour Nossombougou; 1. 663. 880. 000 F CFA pour Ouolodo et 2. 588. 150. 000 F CFA pour Tioribougou.

Selon la Direction pays de IRC WASH, Mme Traoré Afou Chantal Bengaly, IRC WASH à travers ces plans d’actions, a effectué de grandes réalisations dans ces trois communes du cercle de Kolokani. Cela, autour de quatre (04) axes stratégiques qui sont : ‘’Accroissement de la performance institutionnelle de la mairie ; Accès universel à des services continus et améliorés d’eau potable ; Accès universel à des services continus et adéquats d’assainissement et Renforcement des capacités de participation citoyenne’’

De grandes réalisations !

Mme Traoré Afou Chantal Bengaly a également précisé que ces plans stratégiques soutenus pour le moment par IRC WASH, World Vision et d’autres partenaires ont permis la réalisation de plusieurs points d’eau dans les zones d’interventions. Il s’agit de 10 adductions d’eau sommaire ; 11 forages équipés de PMH 3 Systèmes d’hydrauliques villageois améliorés et 01 Adduction de site maraicher. « Depuis novembre 2020, cette collaboration IRC – World Vision assure aussi la mise en œuvre du projet pilote intitulé ‘’Eau potable et santé maternelle’’ avec l’accompagnement du Centre de Santé de Référence de Kolokani et les mairies de Nossombougou, Ouolodo et de Tioribougou. Ce projet, financé par la Fondation de la Loterie Suédoise, vise à assurer l’accès à l’eau potable et à l’assainissement dans les centres de santé et à mettre en œuvre des changements efficaces qui produisent des améliorations de la santé à travers le processus WASH – FIT », a-t-elle expliqué.

Selon la Direction pays de IRC WASH, neuf (9) centres de santé dont trois (3) centres de santé communautaires et (6) maternités rurales des trois communes ont bénéficié de ce projet pilote. « Grâce aux efforts de World Vision et d’IRC WASH, plus de 80 % de ces centres de santé sont dotés d’infrastructure d’Eau. Aussi, avec l’accompagnement d’IRC WASH et de World Vision, chacune de ces maternités dispose désormais d’un plan d’amélioration des services WASH et d’une équipe WASH – FIT qui veille à l’exécution de ce plan. Nous notons également un progrès significatif dans la gestion de ces structures grâce aux activités de renforcement de capacités sur la mise en œuvre de l’outil WASH – FIT auxquels ont pris part les agents de santé et les acteurs WASH », souligne-t-elle.

Mme Traoré Afou Chantal Bengaly estime également que de nos jours, neuf plans de gestion de santé et environnement communément appelé ‘’Plans WASH – Fit’’ sont fonctionnels et suivis par le centre de santé de référence de Kolokani avec l’accompagné de World Vision et d’IRC WASH Mali. Au total, 24 personnes sont formées sur la Prévention – Contrôle des Infections et les techniques WASH, dont 3 Directeurs techniques de Centre, 3 infirmiers ou infirmières, 6 matrones et 12 volontaires villageois aidant à entretenir les maternités rurales.

Des défis à relever !

Cependant, la Direction pays de IRC WASH note que, malgré les nombreuses réalisations, les défis persistent quant à l’atteinte de l’ODD6. Parmi ces défis, il faut citer, selon elle, l’accompagnement financier des autorités et les partenaires au développement aux maternités rurales qui ne font pas partie de la pyramide sanitaire du Mali ; la mise à l’échelle du pays de l’outil WASH-FIT ; la mise en œuvre du plan d’action national sur la résolution de l’Organisation Mondiale de la Santé (OMS) sur le WASH en milieu de soins, etc.

Pour sa part, Mamane Amadou, Wash Senior Manager à World Vision, a estimé que la question Wash est à la base de tout développement et que ces services ne doivent pas être un luxe, mais plutôt un droit.

Les autorités s’engagent aux côtés d’IRC et de World Vision !

 Dans son discours d’ouverture, le représentant du ministre de la Santé et du développement social, Hamadoun Dicko, a apprécié l’initiative à sa juste valeur, d’autant plus qu’elle s’aligne avec les aspirations et les priorités des plus hautes autorités du Mali traduites à travers la politique sectorielle de santé et de population basée sur la décentralisation de l’accès aux soins et la participation communautaire. Aussi, le représentant du ministre de la Santé et du développement social estime que l’eau, l’assainissement et l’hygiène étant préalable pour des soins de qualité, et particulièrement pour des accouchements sans risque, de nombreuses personnes sont exposées aux risques de contamination quand elles se rendent dans des centres de santé surtout ruraux.

Selon lui, l’organisation de cet atelier dont l’objectif général vise le partage d’expérience d’IRC WASH, de World Vision sur la mise en œuvre de l’approche WASH-FIT, vient à point nommé et soutient l’engagement manifeste du Gouvernement de la transition pour accroitre l’accès des services sociaux de base, en particulier l’accès à l’eau, l’hygiène et l’assainissement. « Je puis vous assurer que le Gouvernement de la transition à travers le Ministère de la Santé et du Développement social continuera à vous apporter tout l’accompagnement requis vous permettant une meilleure atteinte des objectifs que vous vous fixez lors de vos appuis multiples et multiformes aux populations du Mali », a-t-il rassuré.

Pour rappel, le processus WASH-FIT est une méthode axée sur les risques, comportant une série d’outils permettant d’améliorer les services d’eau, d’assainissement et d’hygiène de façon continue, dans le cadre de l’objectif plus vaste de perfectionnement des établissements de soins de santé.  Un cadre qui a permis de présenter une note d’information générale sur les actions entreprises et de faire l’état des progrès afin de se projeter dans les perspectives.

Amadou Kodio/Afrikinfos-Mali

WSUP mourns the death of Her Majesty the Queen

13 September 2022 at 12:22

Out of respect, following the death of Her Majesty the Queen, WSUP has suspended external communications.

Whilst WSUP’s vital work on the ground continues in Africa and South Asia, we have decided that in recognition of the national and international periods of mourning for HM Queen Elizabeth ll, we will pause our external website and social media communications.

The Queen was a constant and steadfast presence both in the UK and internationally during her remarkable reign, and her loss will be felt deeply by many.

WSUP will resume its external communications following the Queen’s funeral.

Photo by WikiImages from Pixabay

From Tractors to the Tara pump

8 September 2022 at 21:57
This year we are celebrating 30 years since the Rural Water Supply Network was formally founded. From very technical beginnings as a group of (mostly male) experts – the Handpump Technology Network- we have evolved to be a diverse and vibrant network of over 13,000 people and 100 organisations working on a wide range of … Continue reading "From Tractors to the Tara pump"

Erich Baumann


Mexico water rights defenders expose state violence in the fight against privatisation

7 September 2022 at 11:44
By: editor
Mexico water rights defenders expose state violence in the fight against privatisation editor 7 September 2022 - 10:44

IRC Mali officialise son partenariat avec ses communes focus

6 September 2022 at 14:36
By: Thera

La Directrice Pays d'IRC Mali rend visite aux communes d'intervention pour renforcer le partenariat en vue d'atteindre l'ODD6 d'ici 2030.

IRC depuis 2018 en collaboration avec World Vision intervient dans les communes rurales de Nossombougou, Ouolodo et Tioribougou pour renforcer les systèmes WASH dans les écoles et les centres de santé. Depuis son enregistrement officiel en tant qu’ONG internationale au Mali en 2021, IRC Mali s’est donnée comme mission d’officialiser son partenariat avec les communes d’intervention par la signature d’un protocole d’accord avec les maries des trois communes. Une mission d’IRC WASH Mali composé de la Directrice Pays Dr Afou Chantal Bengaly Traoré, de l’expert junior WASH Mohamed Kané et de la Chargée de Communication Sanata Théra s’est rendue dans lesdites communes ce vendredi 19 août 2022 pour la signature des dits protocoles et la remise d’un chèque symbolique d’une valeur de 500 000 FCFA (740 USD) à chacune des mairies pour soutenir le service municipal de l’eau et l’assainissement en place.

La mission s’est d’abord rendue dans la commune de Tioribougou où elle a rencontré le maire Moussa Diarra. Après quelques échanges sur la situation sécuritaire de la zone, la directrice pays de l’IRC WASH Mali a souligné l’importance de ce protocole d’accord qui facilitera le partenariat entre l’ONG et la mairie mais aussi la mobilisation de ressources pour soutenir le Plan Stratégique communal WASH afin d’atteindre l’ODD6. Les deux parties ont signé le protocole et la Directrice Pays de l’IRC WASH Mali a remis le chèque symbolique au service municipal d’eau et d’assainissement (SMEA). Chaque agent SMEA sera doté d’un cahier de charge quant à l’utilisation de ce fond pour le bon fonctionnement du service.

 Photo : M. le maire de Tioribougou Moussa Diarra et la Directrice Pays de l’IRC WASH Mali Dr. Afou Chantal Bengaly

Photo : M. le maire de Tioribougou Moussa Diarra et la Directrice Pays de l'IRC WASH Mali Dr. Afou Chantal Bengaly 

La mission s’est ensuite rendue dans la commune de Ouolodo où elle fut accueillie par la secrétaire générale Mme Youma Traoré et l’agent SMEA Welekoro Traoré. Comme à Tioribougou, la Directrice Pays a expliqué le but de cette démarche qui vise surtout à pérenniser les efforts d’IRC WASH Mali pour le renforcement des systèmes WASH dans ses communes d’intervention. Soucieuse de l’avancée de l’ODD6 dans la commune, elle s’est aussi enquise de la situation globale des services. Selon Mme Youma Traoré, la commune a connu un progrès énorme quant à la couverture en service WASH précisément l'approvisionnement en eau potable.


Photo : Youma Traoré, secrétaire général de la maire de Ouolodo

Elle confesse en ces mots « avant, nous creusions des puits pour avoir de l’eau qui n’était pas vraiment potable. Avec l’aide d’IRC WASH Mali et de World Vision, nous avons pu élaborer notre plan stratégique communal WASH duquel nous déduisons chaque année un plan de travail budgétisé (PTAB). Ce PTAB nous a permis d’attirer d’autres potentiels partenaires techniques et financiers et de mobiliser des fonds pour la construction de nouveaux points d’eau améliorés notamment dans les écoles et les centres de santé. Cependant il reste beaucoup à faire dans le domaine de l’assainissement ».

Photo : Youma Traoré, secrétaire général de la maire de Ouolodo

La visite s’est terminée dans la commune de Nossombougou où la mission a payé une visite de courtoisie au sous-préfet du cercle de Kolokani avant de rencontrer les agents municipaux. Dr. Afou Chantal a rencontré le sous-préfet Mme Diarra Djeneba Kemesso qui fut rassurée des bonnes intentions d’IRC WASH Mali à améliorer les services WASH dans les trois communes.

Photo : Mohamed Kané, Diarra Djeneba Kemesso et Afou Chantal Bengaly
Photo : Mohamed Kané, Diarra Djeneba Kemesso et Afou Chantal Bengaly

A la mairie de Nossombougou, la mission a rencontré le premier adjoint au maire M. Sidy Diarra, l’agent SMEA Gaoussou Dabo et le secrétaire général Salif Traoré. Selon M. Diarra, cet accord est une bonne initiative et permet de mieux définir les rôles et les responsabilités de chaque partie dans le partenariat.

Photo : 1ere ligne, Sidi Diarra, Afou chantal Bengaly, Sanata Théra, Salif Traoré ; 2ème ligne, Gaoussou Dabo et Mohamed Kané
Photo : 1ere ligne, Sidi Diarra, Afou chantal Bengaly, Sanata Théra, Salif Traoré ; 2ème ligne, Gaoussou Dabo et Mohamed Kané

Cette visite a aussi permis d’acquérir des informations sur le statut d’exécution du Plan Stratégique communal WASH. De 2018 à nos jours, les trois communes sont à plus de 90% en matière d’accès à l’eaupotable. Six maternités rurales ont été couvertes par IRC et son partenaire World Vision. Cependant il reste deux maternités dont une à Ouolodo et une à Nossombougou qui ne sont pas approvisionnées. Quelques hameaux devenus maintenant des villages dans ces zones ne sont toujours pas servis. Grâce à la présence de nouveaux partenaires, la commune de Nossombougou entend réceptionner de nouveaux points d’eau amélioré notamment le village de Ouarala.

UN Climate Action: “Net-zero commitments are falling far short”

5 September 2022 at 09:26

Commitments made by governments to reach net zero greenhouse gas emissions are falling far short of what is required to limit climate change, according to the United Nations. Current national … Read more

The post UN Climate Action: “Net-zero commitments are falling far short” appeared first on UN-Water.

August 2022 newsletter

1 September 2022 at 11:21
By: editor
August 2022 newsletter editor 1 September 2022 - 10:21

Assessing integrity levels in utilities: self-scan

1 September 2022 at 10:57

What is it:

15-minute integrity maturity survey for utilities based on integrity indicators validated in research with the Inter-American Development Bank.  


Why it is relevant: 

Understanding what integrity practices are in place in a utility, and how to improve, is key to having an effective integrity risk management strategy or ESG programme. In the water and sanitation sector specifically, integrity management can support improved service delivery, build trust with users, and reduce costly risks of corruption or unethical behaviour. 

This survey provides insight on internationally recognised best practices for integrity, adapted specifically for water and sanitation service operators or utilities. 


How does it work:

The self-scan is an online survey in English, Spanish or French, that can be filled in by a staff member or small team with knowledge of key governance and control processes.

The data collected is anonymised and processed in the strictest confidentiality by the WIN research team as input to a global trends report on integrity management challenges and best practices for utilities. 

All participating utilities receive: 

  • A summary of the answers given;
  • A personalised benchmarking report comparing individual utility scores with average scores for water and sanitation utilities, across the main integrity principles (when a minimum number of responses is collected for analysis);
  • A copy of the global trends report. 

 The reports are shared exclusively with the email provided for the survey. 


GO TO SURVEY (English)




This survey is administered with the Limesurvey platform with data saved on servers in Germany in accordance with GDPR.


Going further:

The Integrity Management Toolbox for water and sanitation utilities is a tested set of resources to launch or boost integrity management programmes in utilities. It has been piloted and used to improve service, support financial stability, and ensure compliance in over 25 utilities serving more than 4 million users in 10 countries. Contact us for more info on how to use the tool.

The post Assessing integrity levels in utilities: self-scan appeared first on WIN - Water Integrity Network.

Commune de Kornaka : mise en oeuvre du processus WASH FIT

29 August 2022 at 17:54
By: Ousmane

Déclenchement du processus WASH FIT dans six centres de santé de la commune.

En 2015 les Nations Unies ont adopté les Objectifs de Développement Durable (ODD) qui sont « un appel mondial à agir pour éradiquer la pauvreté, protéger la Planète et faire en sorte que tous les êtres humains vivent dans la paix et la prospérité d’ici à 2030 ». L’objectif n°6 vise à « garantir l’accès de tous à l’eau et à l’assainissement et assurer une gestion durable des ressources en eau ». C’est dans cette optique que le Niger à travers le Ministère de l’Hydraulique et de l’Assainissement a élaboré avec l’appui de ses Partenaires Techniques et Financiers le « Programme Eau, Hygiène et Assainissement pour la période 2016-2030, (PROSEHA) ». L’objectif entre autres est d’ici 2030 que tous les ménages, les écoles, les formations sanitaires et les autres lieux de vie aient accès à des services basiques d’eau, d’assainissement et d’hygiène.

C’est en ce sens que IRC s’est engagé à assister la commune de Kornaka et de mettre en œuvre l’approche WASH FIT dans six centres de santé de la commune afin d’améliorer la fourniture des services WASH dans ces centres. Le processus WASH FIT est une méthode axée sur les risques, comportant une série d'outils permettant d'améliorer les services d'eau, d'assainissement et d'hygiène de façon continue, dans le cadre de l'objectif plus vaste de perfectionnement des établissements de soins de santé. Il est destiné à de petits établissements de soins de santé primaire.

 Afin que le processus WASH FIT puisse être mis en œuvre correctement, un atelier de formation des responsables de ces six centres de santé a été tenu du 22 au 23 juillet 2022 au niveau de la commune.

Les principaux points que l’on peut retenir de l’atelier sont :

  • Toutes les étapes du processus WASH FIT ont été présentées aux participants. Les implications de chaque étape aussi ont été présentées et débattues ;
  • Les normes WASH dans un établissement de soins de santé ont également été présentées aux participants. L’audience a beaucoup apprécié ce point car les responsables des centres de santé se sont rendus compte qu’une bonne partie des normes WASH ne sont pas connues et/ou appliquées ;
  • La présentation des normes WASH dans un centre de santé a permis aux participants de voir les défis à relever pour améliorer les services WASH dans leur établissement ;
  • L’implication de l’autorité communale. Le maire de la commune M. Tsahirou Alassane a mis l’accent sur le fait que l’engagement et le leadership des responsables des centres de santé sont indispensables pour la réussite de la mise en œuvre du processus. Il les a appelés à s’impliquer malgré les défis et qu’ils ont un rôle important dans l’amélioration des services WASH dans leur établissement.

Participants à l'atelier (autorités communales et les responsables des centres de santé)

Après l’atelier de formation, le processus WASH FIT a été déclenché dans les six centres de santé. Une équipe WASH FIT a été mise en place dans chaque établissement et ensuite l’évaluation des indicateurs WASH FIT a été menée conjointement avec les membres de l’équipe. Cette évaluation a permis de déceler pour chaque établissement les indicateurs à corriger afin d’améliorer la situation WASH. Si globalement ces centres de santé présentent une situation assez satisfaisante en matière d’approvisionnement en eau potable, les sous domaines assainissement, gestion des déchets médicaux, hygiène, nettoyage de l’environnement et gestion de l’établissement présentent des indicateurs qui ne sont pas globalement en adéquation avec les normes.

Mise en place de l’équipe WASH FIT (case de santé de Maski)

La prochaine étape, IRC, le service municipal eau et assainissement et l’équipe WASH FIT de chaque établissement vont définir et hiérarchiser les domaines d’amélioration et ensuite élaborer un plan d’amélioration. Les équipes WASH FIT avec le soutien de la communauté ont pris l’engagement de participer à l’amélioration de la situation WASH de leur établissement. 

Evaluateurs des indicateurs WASH FIT

Webinar: UN 2023 Water Conference and use of national data

29 August 2022 at 13:03

On 14 September the UN-Water Integrated Monitoring Initiative for SDG 6 (IMI-SDG6) will host a webinar on the UN 2023 Water Conference and the use of national data. For effective … Read more

The post Webinar: UN 2023 Water Conference and use of national data appeared first on UN-Water.

Space4Water Stakeholder Meeting

29 August 2022 at 09:20

Space4Water’s vision is to enable all stakeholders involved in the space and water communities to access data and knowledge, to be creative and to realize their full potential in contributing … Read more

The post Space4Water Stakeholder Meeting appeared first on UN-Water.

Test your water knowledge and work for 100% coverage with this WSUP game

25 August 2022 at 18:36

With climate change affecting water availability all over the world, it is imperative for any local, regional, or national utility to use resources wisely. More than ever, water must be distributed in a way that serves all citizens, preserves the environment, and guarantees the financial viability of the operation. Considering the size of the challenge, do you have what it takes to face it?

As part of World Water Week 2022, WSUP and Cranfield University have developed a new online game, The Water Balance Challenge, a provocative, engaging, and fun instrument to help people consider their choices and risks when in charge of water distribution in an urban environment.

Through a series of questions and multiple choices of paths to take, the player is asked to navigate not only through the wide range of situations faced by those in charge of a water system, but also random events that affect the overall operation, from politics to marketing.

The game will be jointly promoted at World Water Week, in Stockholm, by WSUP and Cranfield University.

Ready? Click here to play The Water Balance Challenge!

A service for all residents

The Water Balance Challenge takes the player to the fictional city of Kaladi, in Africa. Almost half of its residents (40%) lack access to safely managed drinking water, despite the city being close to a great river and having access to groundwater.

The player is the new Managing Director of Kaladi Water and Sanitation company, which must meet targets of the Sustainable Development Goal-6, related to water and sanitation, of 100% coverage by 2030. That includes the most vulnerable parts of the local population.

It is vital to reach that goal while preserving precious water resources, ensuring all customers receive a fair share of the service, and charging households equitably. Finding that balance, including the company’s relationship with different levels of government, is not easy.

Kaladi has well  defined two seasons, the rainy and the dry ones. When it rains, the local community suffers with disruptive flooding. Floods and droughts are becoming more frequent, which has been affecting the levels of both the river and the aquifer.

The game’s fictional city has a population of 150,000, with a 7% annual growth rate, a consequence of the impact of climate change over rural areas.

Play The Water Balance Challenge

One of the questions, with its choices, from The Water Balance Challenge

Just like real life

The situation presented by The Water Balance Challenge reproduces what is seen in real life in many urban environments, particularly in developing nations. The combined pressures of population growth and reduction of available water, both consequences of changes in the climate, force authorities and utilities to find different solutions to reach the goal of universal distribution of water.

Amongst the many sources of water under threat in that context is groundwater, which is vital if communities are to be regularly and reliably served with clean water. Despite being more resistant to changes in the climate than other sources above the ground, aquifers have been affected by pollution and excessive use.

Communities and authorities have become more aware of the need to use water more wisely, fighting wastage in any possible way. From improved infrastructure to the use of digital technology, utilities have been working towards systems and operations that strive for the correct use of every drop. In a world marked by climate change and constant increase in urban populations, that is the only way through which water security can be achieved.

Play The Bottom Line: a game about sanitation

Read more about water security

Why self supply solutions are needed to reach SDG 6.1

25 August 2022 at 15:05
This year we are celebrating 30 years since the Rural Water Supply Network was formally founded. From very technical beginnings as a group of (mostly male) experts – the Handpump Technology Network- we have evolved to be a diverse and vibrant network of over 13,000 people and 100 organisations working on a wide range of … Continue reading "Why self supply solutions are needed to reach SDG 6.1"

Drinking water source Indonesia (2)


Sixth session of the Meeting of the Parties of the Protocol on Water and Health

25 August 2022 at 10:03

The sixth session of the Meeting of the Parties to the Protocol on Water and Health, held on 16-18 November 2022 at the Palais des Nations, Geneva, Switzerland, will be … Read more

The post Sixth session of the Meeting of the Parties of the Protocol on Water and Health appeared first on UN-Water.