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Before yesterday4. Cross-cutting

New strategy 2023-2033

The Water Integrity Network General Assembly just approved our next 10-year strategy for 2023-2033: Catalsying a culture of integrity. WIN will build on past successes and a strong tool and research portfolio while expanding and building capacity of its network of partners. The aim is to push forward a culture of integrity for the water and sanitation sectors, in support of the realisation of the human rights to water and sanitation for all.

“The challenges facing the water sector are immense and no single actor can solve them alone. Only through concerted efforts by all stakeholders—including governments, public institutions, businesses, private organisations, and civil society—can these challenges be confronted.”

We thank all our partners for their support and contributions in making WIN what it is today and helping shape this ambitious strategy. We invite you all to join this integrity journey for water and sanitation.


Download full strategy:

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SWA launch global study on external perceptions of Water, Sanitation and Hygiene

4 July 2022 at 09:22

Sanitation and Water for All (SWA) recently published the results of a global audience study that looked into the perceptions around water, sanitation, and hygiene of experts working in climate, … Read more

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30th anniversary of the Water Convention

28 June 2022 at 09:49

In March 1992, governments gathered in Helsinki, Finland, with a vision in mind: to manage shared waters in the pan-European region collaboratively and sustainably. By the end of the meeting, … Read more

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Workshop: Promoting Water Tenure for Food Security, Climate Resilience and Equity

27 June 2022 at 09:39

On the 28-29 June, the Food and Agriculture Organization (FAO) host a workshop on “Promoting Water Tenure for Food Security, Climate Resilience and Equity”, in Berlin, Germany and online (hybrid … Read more

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H2O Maghreb Empowers Moroccan Women to Play New Roles in Sustainable Water Management

22 June 2022 at 19:26

When Saadia started working as an engineer for a public water utility in Morocco, she was always “the only woman at the table,” she recalls.

Today, as a trainer at the International Institute of Water and Wastewater (IEA) in Rabat, she helps prepare young people — including many young women — to join her in a sector that has traditionally been dominated by men.

In line with USAID Administrator Samantha Power’s call for more inclusive development, H2O Maghreb and other USAID activities have helped partners in many countries break the bias against women and girls in the water and sanitation sector.

H2O Maghreb, for which Saadia served as a trainer, was at the forefront of efforts to boost women’s employment in water and sanitation in Morocco during the project’s four-year duration. More than three-quarters of the 112 young people who enrolled in the project’s training course in sustainable water management from November 2018 to February 2022 — and 78 percent of its 91 graduates — were women.

A former H2O Maghreb trainee carrying out a practical water management exercise in Morocco. Photo Credit: H2O Maghreb, UNIDO

The status quo

A World Bank study that collected data from 64 water and sanitation service providers in 28 countries found that, on average, only 18 percent of the utilities’ workers were women. In Morocco, a study commissioned by H2O Maghreb in 2021 revealed that the number of women entering the sector is increasing, but only a quarter of the employees in the government’s three main water and sanitation agencies were women.

Moroccan women’s representation in technical jobs was even lower. For example, at the country’s largest water utility, the Office National de L’électricité et de L’eau Potable (ONEE), about 17 percent of employees and less than one percent of technical enforcement agents were women.

Salma Kadiri, Project Management Specialist with USAID/Morocco, explains that employers usually avoid hiring women for technical jobs because of traditional expectations about women’s place in society. “For security reasons and because of social norms here in Morocco, they prefer not to give women jobs when they have to travel and go to the clients,” she says.

The best candidates

H2O Maghreb students and trainers in Morocco. Photo Credit: H2O Maghreb, UNIDO

Conducted at ONEE’s IEA training hub, H2O Maghreb’s six-month courses offered trainees a mix of theoretical learning and hands-on experience, including practice responding to emergencies through a virtual water treatment plant created for the project by its private sector partners, EON Reality and Fesco Didactic. USAID and its implementing partner the United Nations Industrial Development Organization also partnered with ONEE and several Moroccan government ministries under this project.

This public-private partnership designed the training course to help meet a critical need for state-of-the-art capacity in sustainable water management at a time when Morocco’s limited freshwater resources are under pressure from population growth, industrialization, urbanization, and climate change. Morocco is also facing the worst drought in decades, meaning sustainable water management is more important than ever.

USAID also saw the project as an opportunity to expand the inclusion of women, and H2O Maghreb actively recruited female trainees. The 2021 study found that providing safe accommodations and meals at the IEA made it possible for young people from all regions of the country to participate in the training, and they may have been the deciding factor for young women considering participation.

Ultimately, however, the predominance of young women among the trainees reflected their performance on the entrance exams, notes Kadiri. “There were some actions that encouraged female participation,” she says, “But also the transparency and open competition of the hiring process for H2O Maghreb helped to select the best candidates, which happened to be women.”

Mentors and role models

Practical water management training at H2O Maghreb and exposure to the water cycle in Morocco. Photo Credit: H2O Maghreb, UNIDO

The experiences of the first group of women trainees aided subsequent recruitment efforts, as these graduates returned to speak to other trainee classes and spread the word among their peers that H2O Maghreb is an environment where women can thrive. To create that environment, the project recruited women to serve as trainers, raised awareness of gender issues during the training of both trainers and trainees, used gender-neutral language, and featured women in training videos and printed materials.

Kadiri emphasizes the importance of mentoring, particularly by the two women trainers, who are “very encouraging and supportive of young female students.”

Women who had achieved success in water management positions, including engineers, technicians, trainers, and managers, also served as role models by participating in workshops to share their experiences with the trainees. Those discussions, Kadiri says, were “really eye-opening for the young students and helped them to project themselves in the water sector.”

For Saadia, the training was an opportunity to share her own experiences as an engineer and her love of the field with young people, especially young women. “Our training programs go beyond just teaching the right techniques,” she says. “We motivate our students to be passionate about what they do.”

A new generation

H2O Maghreb trainee experiencing virtual reality-supported training on water management in Morocco. Photo Credit: H2O Maghreb, UNIDO

The H20 Maghreb project ended in February 2022, but the approach it pioneered continues. The project collaborated with Mohammed VI Polytechnic University to adapt the curriculum for a new degree program in sustainable water management. The Ministry of Education has accredited the H2O Maghreb curriculum, and Morocco’s Office of Professional Training and Work Promotion plans to offer vocational training based on the curriculum in the Beni Mellal region.

Seventy-five percent of the 91 students who completed the H2O Maghreb training found employment within six months of graduation (before the COVID-19 pandemic, when hiring slowed). Overall, about 68 percent were employed at project completion.

The placement rate of women trainees was even higher (79 percent pre-COVID), particularly in the public sector, where female recruits excelled in the merit-based hiring system — including a written test. “Women have more chances to succeed in these tests, rather than in the private sector, where it goes through interviews and interpersonal relations and networking, where women are less privileged or less well placed than men,” Kadiri says.

Saadia is proud that many of the women who graduated from H20 Maghreb are now her colleagues. “When I joined ONEE, a female water technician network didn’t exist; it was a job for men,” she says. “It’s a real revolution.”

By Kathleen Shears, Science Writer, FHI 360. FHI 360 is a partner on the Global Waters Communication and Knowledge Management Activity supported by USAID’s RFS Center for Water Security, Sanitation, and Hygiene.

This story is the second of a series highlighting USAID’s work to promote gender equity and women’s empowerment. Read the first blog on Menstrual Hygiene Management.

H2O Maghreb Empowers Moroccan Women to Play New Roles in Sustainable Water Management was originally published in Global Waters on Medium, where people are continuing the conversation by highlighting and responding to this story.

Geneva Water Dialogue – an interactive conversation

22 June 2022 at 10:01

On 1 July 2022, the Permanent Missions of the Netherlands, Tajikistan and Egypt host the “Geneva Water Dialogue” at the WMO Headquarters, Geneva. The Geneva Water Dialogue is an interactive … Read more

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Realising gender equality in the realisation of the rights to safe drinking water and sanitation

20 June 2022 at 16:10

On Friday 24 June, the hybrid side event ‘Realising gender equality in the realisation of the rights to safe drinking water and sanitation’, will be hosted during the 50th regular … Read more

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Midterm review of the Sendai Framework: Water community inputs – Survey questionnaire

20 June 2022 at 09:06

In preparation for the UN 2023 Water Conference, efforts are undertaken to fostering alignment between the Midterm Reviews of the Sendai Framework for Disaster Risk Reduction 2015-2030 and the International … Read more

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Progress report on regional preparatory process of Latin America and the Caribbean for the United Nations Water Conference 2023

17 June 2022 at 09:23

The Economic Commission for Latin America and the Caribbean (ECLAC) recently published a Progress report on regional preparatory process of Latin America and the Caribbean for the mid-term review of … Read more

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Declarations on gender equality won’t cut it

This is the second post in a series focusing on the need and practicalities of mainstreaming gender equality and social inclusion in water and sanitation from an integrity perspective. The first post in the series dealt with women’s visibility on public platforms and in leadership positions To contribute to the discussion or to share some insight from your work, contact us at rsands[at]win-s.org. 


The negative consequences of a lack basic water and sanitation services are often felt most strongly by women and marginalised groups. Inadequate access to water severely affects women’s development and participation in society, impacting their nutrition, health and life expectancy. In 80% of households with water shortages, women and girls are responsible for water collection. This exposes them to a range of risks – particularly gender-based violence – including sextortion, a gendered form of corruption in which sex, rather than money, is the currency of the bribe. The time dedicated to ensuring household water supply also hinders women’s ability to engage productively in other parts of life, including attending school and earning an income.

Ultimately, fairness and impartiality are undermined, resulting in a failure of integrity. By not acknowledging or responding to the water and sanitation needs and priorities of half of the population, we will not reach SDG6 and remain far from SDG5.

So what can be done, and how can we better prioritise gender equality? Whether carrying out service delivery or shaping policy, institutions and sector organisations can do a lot from the inside out, building a culture of integrity through institutional commitment and capacity building for gender equality and social inclusion. This is a first step towards ensuring equitable access to water and sanitation for all.


Showing commitment at the top

Making sure that women have equal opportunities to access leadership positions can help to lay the groundwork for the right structural changes to occur. In Latin America, for example, several WIN partners can now count women amongst the top leadership positions in their organisations. In Pakistan, a woman is for the first time leading the Karachi Water and Sewerage Board (KWSB), the city utility in charge of delivering water and sanitation to over 16 million residents. As of early 2022, women held top jobs in a number of top private water sector companies, notably in the UK where all but one of the top jobs in the UK’s FTSE-listed water companies is held by women.

But empowered individuals at the top, whether they be women or men, does not necessarily mean that institutional transformation or gender-sensitive delivery will follow. Leadership, if pledging to remaining accountable to the populations they serve, must take specific steps to institutionalise gender equality and social inclusion (GESI) beyond their own positioning and into the fabric of their organisation and its delivery programme, with clear goals, both internal and external.

 “Setting gender equality as a corporate goal enables leadership to plan and commit the time and resources needed to change organizational culture and achieve gender equality and inclusion. Goal
setting also allows organizations to take a systematic approach, benchmark progress, and establish
longer-term plans for sustained impact.”
USAID Goal Setting Guide, p.1


Responsive staffing and programming: a worthwhile investment

To operationalise a commitment to GESI, supportive processes and systems are indispensable. Family-friendly policies, a cooperative workplace environment and work facilities which cater to the needs of women and marginalised groups can go a long way in attracting and retaining a more diverse workforce, as highlighted in the report Women in Water Utilities: Breaking Barriers. Water sector entities can also take a conscious decision to promote gender equality by, for example, supporting women-owned businesses through their supply chains and procurement practices, and through understanding and responding to the different water and sanitation needs of women and men.

It is beneficial: there is mounting evidence that gender equality is a boon to societies, economies and enterprises. Findings suggest that enterprises with equal employment opportunity policies and gender-inclusive cultures are around 60% more likely to have improved profits, productivity and to experience benefits such as enhanced reputation, greater ease in attracting and retaining talent, and greater creativity and innovation.

Likewise, the involvement of other marginalised groups ought not be forgotten. By becoming more diverse, businesses can better reflect their customer base and be more responsive to customer needs. Research by McKinsey found that companies in the top quartile of ethnic and cultural diversity were 36% more likely to outperform their peers on profitability, whereas companies in the bottom quartile were 27% more likely to underperform the industry average.

In the water sector, the Global Water Partnership has demonstrated that inclusive water programmes and policies pay off, because they lead to greater economic, environmental and social sustainability. Involving women and marginalised groups in the design, operation, and maintenance of water supply systems can increase customer satisfaction through more user-friendly designs adjusted to specific needs. Studies suggest that water projects were six to seven times more effective when women were involved than when they were not.


Capacity and systems against discrimination and harassment

Effectively addressing and mitigating sexual harassment, both inside and outside the workplace, is also key. To do so is a commitment to upholding the dignity, safety, equality, and integrity of all employees and clients. Organisations need to have clear policies and procedures for staff expectations and how they respond to internal and external cases, act promptly when situations arise, treat all complaints seriously, provide adequate support and redress mechanisms for those who file complaints and train all relevant staff and those in leadership positions on sexual harassment.

In addition, organisations must pay specific attention and work to mitigate the risk of sextortion through public awareness campaigns, staff training, appropriate disciplinary procedures, and whistle-blowing mechanisms. As an issue that appears wherever those entrusted with power use such power over another’s body, sextortion can occur both within an organisation (e.g. a manager asking for a sexual bribe in exchange for giving someone a job), or externally (e.g. field staff demanding a sexual favour from a customer in exchange for water access, a favourable meter reading or a discount).


A checklist for getting started

With institutional commitment and clear objectives, key mechanisms such as a gender analysis, gender-inclusive stakeholder consultations, the development of gender-responsive policies and budgets or gender-sensitive monitoring and evaluation can follow.

A few questions can guide the formulation of these processes:

  • Assess the status quo:
    • Does your organisation have a strategy that outlines leaders’ responsibility to deliver on gender equality? Having dedicated gender focal points is a good practice, but these do not replace the critical role of leaders in the organisation to advance the gender equality agenda.
    • Are women and marginalised groups adequately represented in your organisation, and in programme implementation? The ‘nothing about them without them’ approach can serve as a useful reminder about the need for meaningful participation throughout the project cycle. Inquire who is marginalised in a given context, and involve these groups in consultations and decision-making opportunities.
    • Are there dedicated resources available for GESI? Institutional capacity to carry out GESI may need to be strengthened through training, dedicated expertise, and outreach activities. Without a budget or the proper allocation of resources to gender mainstreaming, commitments can be side-tracked by other priorities.
    • How are current policies being implemented? Maybe your organisation already has gender equality and inclusion policies in place. Nevertheless, it is good practice to critically assess how these stated goals are being achieved and where there is room for improvement. Are there accountability mechanisms in place to ensure that commitments on paper are being upheld in practice?
  • Plan ahead:
    • Develop KPIs which include gender equality and inclusion expectations
    • Make a list of incentives and drivers that make the case for GESI to be integrated at the organisational level. Examples can include: Meeting CSR objectives; Better access to funding and donor relationships; Enhancing your organisation’s external reputation and strengthening community relationships; Reaching the most vulnerable households through service delivery
    • Assess how your company’s attraction, recruitment, retention and advancement procedures work for women and marginalised groups
    • Establish anti-harassment policies and reliable, confidential complaint processes
    • Ensure equitable pay independent of gender and other attributes
    • Increase training opportunities
    • Assess other integrity-related risks (e.g. conflicts of interest, internal misreporting, poor complaint mechanisms) and how they may exacerbate gender inequalities


Organisational commitment to mainstreaming gender equality and inclusion is a critical first step to ensure availability and the sustainable management of water and sanitation for all. To do this with integrity means going beyond policies and symbolic gestures. It requires real commitment and putting in place tangible processes and capacities to translate promises into concrete measures. Involving women and marginalised groups cannot be neglected in this process.  


More useful resources:

A great many tools and other resources are at the disposal of utilities and water sector organisations to support their critical work on GESI, including these Best Practices Framework for Male-dominated Industries and USAID’s a guide to support organisational goal setting for gender equality and inclusion.  We’re keen to hear your suggestions for more resources, do share!

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A Billion Dollar Loan Fund, and the Path to Better-run Water Utilities

13 June 2022 at 18:09
Vietnam — February, 2011. Credit: Aquaya Institute

As of 2020, Vietnam had the highest levels of rural water coverage among any country of comparable economic level, with coverage equivalent to countries with two to three times its per capita Gross Domestic Product (GDP). We were curious: what was the contribution to this success by the billion dollar Asian Development Bank Water Sector Investment Fund (“the Fund”)?

To answer this question, we invited Hubert Jenny, formerly of the Asian Development Bank (ADB) and now consulting for UNICEF, for a conversation on the REAL-Water podcast (available on Anchor, Spotify, and Apple Podcasts, among other platforms).

Hubert designed and oversaw ADB’s ten-year, $1 billion loan fund initiated in 2010 to support Vietnamese water companies’ measures for improving performance. Set up as a Multitranche Financing Facility, the program was meant to support institutional reforms, most notably a 2007 central government decree mandating that Vietnamese public service providers achieve full cost recovery.

Quote from Hubert Jenny formerly of the Asian Development Bank and now consulting for UNICEF. Credit: Aquaya Institute

On the REAL-Water podcast, we consider questions of rural water supply through the lenses of governance, financing, and innovation. We asked Hubert how the Fund he managed came into being and what lessons the recent Vietnamese water sector experience can offer rural water supply development.

With respect to governance, we were struck by the role of champions — both key stakeholder institutions and individuals with commitment, motivation, and skills to make transformative change. The Vietnam Womens’ Union and the Vietnamese Fatherland Front both command enormous influence in the country, so persuading each group of the value of the Fund for improving water utility performance was instrumental to the Fund program’s embrace by government officials and communities. During 18 months of preparation, Hubert and his colleagues convened public stakeholder workshops (open to the media) every three months which, together with their regular contacts, turned these key groups into the Fund’s biggest supporters.

Individual champions can also play a critical role: Hubert pointed specifically to Truong Cong Nam, the President and Director of the Thua Thien Hue Construction and Water Supply Company (HueWACO), in central Vietnam. HueWACO, in which the Fund invested, is among the best performing provincial water utilities in Vietnam. We were fascinated to learn that Mr. Nam has been mentored by the acclaimed Cambodian engineer Ek Sonn Chan, who won international accolades for transforming the Phnom Penh Water Supply Company from a utility in ruins into one of the best performing in Asia.

Personnel of HueWACO surveying a conveyance expansion in a new rural water supply system for whom they were assuming operation and management responsibility. Photo credit: Aquaya Institute.

Critically, strong governance builds trust in institutions, and this trust is essential when introducing the increases in monthly water fees that are often required to help the water utility break even. Hubert notes the commitment of water suppliers to raise fees with care, working with ADB to ask consumers what they are willing to pay for the service and conduct affordability studies to estimate the kinds of increases poor and marginalized customers could absorb.

In one remarkable account, Hubert describes the position of ethnic minorities in rural Vietnam who were legally not required to pay water fees. The responsible water service providers would not expand coverage to reach those communities because they would not be able to recover their costs, so the communities themselves made the case that they actually wanted to pay, knowing that this would make reliable water service possible.

Meanwhile, Hubert highlighted that full cost recovery by water service providers — while an essential management objective — can also represent a hazard to the public interest, insofar as it may remove the incentive to improve systems and expand coverage.

In the domain of innovation, Hubert pointed to research that Aquaya conducted as part of the Fund, examining the possibility of HueWACO assuming responsibility for rural water supply systems throughout Thua Thien Hue province, including the deployment of novel water treatment technologies (such as hollow-fiber ultrafiltration and in-line chlorination). This management change is an example of the kind of consolidation of multiple rural water supply systems that is now gaining credibility as a way to increase efficiencies, allowing for a cross-subsidy to support those systems for whom full cost recovery may continue to be a challenge. Vietnam’s 2021–2025 five year plan mandates its Ministry of Construction to integrate rural and urban water supply, in connection with the regulation of newly privatized large utilities.

Committed individual champions, securing the trust of influential civic organizations, supporting tariff reforms with reliable data on affordability and willingness-to-pay — all of these contributed to the success of ADB’s $1 billion water fund, and are lessons that can be tested in other settings. More broadly, however, widespread trust in institutions increased the ease with which these reforms could be implemented.

By the REAL Water team

A Billion Dollar Loan Fund, and the Path to Better-run Water Utilities was originally published in Global Waters on Medium, where people are continuing the conversation by highlighting and responding to this story.

Preparing the Water Integrity Global Outlook 2024: Water and Sanitation Finance

WIGO is a flagship publication of WIN and its network partners. Published every three years, it is a call for action for water integrity, bringing together the latest research and cases on specific themes.

The first WIGO, published in 2016, demonstrated a growing recognition of the need for measures to improve integrity and to eliminate corruption to enhance performance in the water and sanitation sectors.

WIGO 2021 focused on integrity for urban water and sanitation

WIGO 2024 will focus on the role of integrity in sustainable water and sanitation sector finance. It will examine integrity risks in water and sanitation sector finance and the way integrity can be strengthened at different levels, in public financial management, in the sector, and in individual projects.

We are currently defining the specific scope of this next WIGO and are keen to hear feedback and ideas about partnerships and case studies that are important for the publication.

Interested in taking part or have a case study or idea to share? Please get in touch.

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WIN annual partner survey results

As a network organisation, WIN relies on the engagement of its partnerships to advance the water integrity agenda. Working with a range of civil society representatives, water sector stakeholders, funders, research institutes, IGOs, NGOs and other networks, WIN has shown that a great deal can be achieved through collaboration at all levels and practical action to reduce integrity risks.

In order to remain effective in our mission and responsive to partners’ needs, the annual Partner Survey is an opportunity to learn more about what we are doing right, what we can improve upon and how we can better function as a network. In addition, it allows WIN to take stock of our partner’s needs, find ways to improve our support and define our activities. Similar to the 2021 survey, we asked partners a range of questions related to WIN’s tools, trainings, research and publications, network activities and overall support, as well as how integrity features in their activities and work plans for the coming year.

What we has seen time and again is that improving integrity requires collective action. Through WIN’s strong network of partners that continue to drive the principles of Transparency, Accountability, Participation and preventive Anti-Corruption measures, we are ensuring that integrity remains on the map to help realise the human rights to water and sanitation for all.

Explore the results of the WIN partner survey 2021 here or below.

Home Page

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UN 2023 Water Conference – First Online Stakeholder Briefing

13 June 2022 at 09:52

In its resolution 73/226, the United Nations General Assembly decided to convene in New York, from 22 to 24 March 2023, the United Nations Conference on the Midterm Comprehensive Review … Read more

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World Water Week – release of the 2022 programme

9 June 2022 at 10:02

World Water Week 2022 – 23 August to 1 September – will be a hybrid event for the first time. Delegates are invited to join online and/or in person in … Read more

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Course: Innovative financing for water security through an IWRM approach

6 June 2022 at 10:25

The Global Water Partnership (GWP) is inviting people to start a ‘learning journey’ on ‘Innovative financing for water security through an IWRM (integrated water resources management) approach’. This is the … Read more

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UN-Water Summit on Groundwater, 2022

30 May 2022 at 09:29

The UN-Water Summit on Groundwater will be the culminating event of the 2022 campaign “Groundwater: making the invisible visible”, implemented by the dedicated UN-Water Task Force, co-coordinated by UNESCO and … Read more

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WMO State of the Global Climate 2021 report

23 May 2022 at 09:46

The World Meteorological Organization (WMO) State of the Global Climate 2021 report was launched on 18 May 2022. WMO’s flagship annual report gives details of climate indicators such as temperatures, … Read more

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7th IAHR Europe Congress

19 May 2022 at 09:52

The 7th Europe Congress of the International Association for Hydro-environment Engineering and Research (IAHR) will take place in Athens, Greece, 7-9 September 2022. Over 80 years, the IAHR Congresses have … Read more

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